Welcome to CIVILIANWEAR! By accessing or using our website (www.civilianwear.in), you agree to be bound by the following terms and conditions. Please read them carefully before placing an order or engaging with our services.
1. General Information
- Brand Name: CIVILIANWEAR
- Website: www.civilianwear.in
- Instagram: @civilianwear
- Contact: +91 8587846491
2. Acceptance of Terms
By using our website and purchasing products, you agree to abide by these terms and conditions, as well as any policies referenced herein. If you do not agree, please refrain from using our services.
3. Products
- We strive to ensure that product descriptions, images, and specifications are accurate. However, slight variations in color and texture may occur due to lighting and monitor settings.
- All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
4. Pricing
- Prices for our products are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- We reserve the right to modify prices at any time without prior notice. However, such changes will not affect orders already placed.
5. Shipping and Delivery
- Shipping Timeline: We deliver all over India within 7 – 10 business days from the date of order confirmation.
- Shipping Charges: Applicable charges will be displayed during checkout.
- Delays: Delivery timelines are approximate and may vary due to unforeseen circumstances like natural disasters, strikes, or logistical events beyond our control.
6. Order Cancellation and Modifications
- Orders can only be canceled or modified within 24 hours of placing the order.
- Please contact us at +91 8587846491 (WhatsApp) for immediate assistance.
7. Refunds & Exchanges
- Eligibility: Products can be exchanged within 7 days of delivery if they are defective, damaged, or incorrect.
- Condition: Returned items must be unused, unwashed, and in their original packaging with tags intact.
- Process: To initiate a return, contact our customer service via WhatsApp at +91 8587846491.
- Refunds (in approved cases) will be processed to the original payment method within 7-10 business days of receiving the returned product.
8. Intellectual Property
All content on www.civilianwear.in, including text, images, logos, and graphics, is the intellectual property of CIVILIANWEAR and is protected under applicable copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.
9. Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your personal data.
10. Limitation of Liability
CIVILIANWEAR will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
11. Governing Law
These terms and conditions are governed by the laws of India. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh.
12. Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.
13. Contact Us
For questions or concerns about these terms, please contact us at:
Phone / WhatsApp: +91 8587846491 (10AM-6PM)
- Address: Sector 63, Noida, Uttar Pradesh, India
- Instagram: @civilianwear
- Website: www.civilianwear.in
Thank you for shopping with CIVILIANWEAR!