Effective Date: January 7, 2026
CIVILIANWEAR (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, www.civilianwear.in (“the Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information for various purposes, including to provide and improve our services:
- Personal Data: When you use our services, we may ask you to provide certain personally identifiable information, such as your name, email address, phone number, shipping address, and payment details.
- Usage Data: We may also collect information on how the Site is accessed and used. This may include information such as your computer’s Internet Protocol address, browser type, browser version, the pages of the Site you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
2. How We Use Your Information
We use the collected data for various purposes, including:
- To process your orders and deliver the products you purchase.
- To manage customer support and respond to your inquiries.
- To notify you about changes to our products, services, or policies.
- To improve and personalize your experience on the Site.
- To analyze Site traffic and enhance overall performance.
- To communicate with you, including order tracking updates via WhatsApp / SMS.
3. Data Security
We are committed to protecting the security of your personal data. We use commercially acceptable means to protect your personal information, including secure payment gateways and data encryption methods.
4. Sharing Your Information
We will not sell, rent, or trade your personal information to third parties. We may share your data with trusted courier and logistics partners (such as Delhivery, BlueDart) solely to fulfill and deliver your orders.
5. Shipping Details
- Shipping Timeframe: We offer express shipping across India, with delivery times typically ranging between 5 to 7 business days.
- Shipping Address: We ship to addresses all over India. Please ensure that the shipping address you provide is accurate.
6. Cookies and Tracking Technologies
We use cookies to enhance your experience, store your cart items, and provide a seamless checkout experience.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data at any time.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
CIVILIANWEAR Address: Sector 63, Noida, Uttar Pradesh, India Phone / WhatsApp: +91 8587846491 (10AM-6PM) Instagram: @civilianwear Website: www.civilianwear.in