Shipping Policy

At CivilianWear, we are committed to delivering your stylish apparel to you as quickly and safely as possible. Below is our detailed shipping policy to ensure your shopping experience is smooth and enjoyable.

1. Processing Time

• All orders are processed within 1-2 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Time

• Delivery time for all orders is between 7 to 10 business days from the date of order dispatch.
• Shipping times may vary based on the delivery location.

3. Shipping Charges

• Shipping charges will be calculated at checkout based on your delivery address.
• Free express shipping is available across India for eligible orders.

4. Delivery Areas

• We deliver across India. Please ensure your delivery address is complete and accurate to avoid any delays.

5. Delivery Service

• We partner with reliable courier services (including Delhivery, BlueDart & DTDC) to ensure your order reaches you in the best condition.
• Tracking details will be provided once your order is dispatched, allowing you to monitor the progress of your delivery.

6. Delayed Shipments

• In rare instances of delivery delays due to unforeseen circumstances (e.g., weather, strikes, or logistical issues), we will notify you promptly and work towards resolving the delay.

7. Returns & Exchanges

• We accept returns and exchanges as per our Return and Exchange Policy. Please refer to that policy for more details.

8. Customer Support

• If you have any questions regarding shipping, feel free to reach out to our customer service team via WhatsApp / Call at +91 8587846491 or our website www.civilianwear.in. We’re here to assist you!